He came in with the parts, very well prepared, knew exactly what was wrong and had it done in a jiffy. What is so professional about all of your Technicians, is that when they are here, they are working on our problem, and only our problem! It is very appreciated! 

Your Technicians are so wonderful the two of them worked so well together and came up with a solution. My machine even though brand new has so many head scratching things go wrong and the techs just figure stuff out and put their heads together. I never get ‘sorry it can’t be fixed’. They ROCK!

I wish there was a higher rating then 10. He was very helpful and explained what was wrong. I appreciated his patience, calmness in explaining.

I was grateful that the tech came early on Monday morning, as we were really handcuffed when our copier went down on Friday and no tech was available. We have busy weekends as well as weekdays. We have a backup machine but it is old, slow and painful to use. So, thank you for arriving early!

Kirk was very friendly. Explained what he worked on and even fixed a clicking noise that we have had for years!

Paul is a great technician to work with. He always takes the time to answer any questions that I have.