About us
Our Culture
Employee Owned
Headquartered in West Fargo, ND, ABM is the only 100% employee-owned company in the area to sell, service, and lease printers, copiers, and other multifunction business equipment. Comprised of more than 100 employee-owners across 9 locations including: Bismarck, Jamestown, West Fargo, Grand Forks, Minot & Dickinson as well as Brainerd and Aitkin, Minnesota. We serve the entire state of North Dakota, Northwestern and central Minnesota, Eastern Montana and Northeastern South Dakota.
100+
Employees
REASONS TO WORK WITH US
2 Hour
AVERAGE ON-SITE RESPONSE TIME
50+
YEARS OF SERVICE
100+
EMPLOYEE OWNERS
9
LOCATIONS
73%
FIRST-CALL SUCCESS RATE
Start today
Innovative ideas for an Innovative Future
Our story
From Then Til Now
1971
Where it all began! ABM becomes an official company, starting a legacy in West Fargo, ND.
1976
Relocates HQ to 13th Ave, first business between West Fargo and West Acres Mall.
1981
Howard Schuh sells Grand Forks & Fargo locations to Retzer, Peyerl & Inman.
1996
ABM Celebrates 25 years with a major renovation and addition to the West Fargo HQ.
2000
ABM expands statewide, opening offices in Minot and Bismarck.
2008
ABM acquires additional locations in Minot and Bismarck, and opens a new office in Dickinson.
2012
ABM transitions to a 100% Employee Stock Ownership Plan (ESOP).
2014
ABM expands again by opening a Service Depot located in Williston.
2021
Celebrates 50 Years and refreshes the company logo in celebration.
2023 - July
Acquires True IT and Millennium Systems Technology Inc. to form ABM Technology Group.
2024 - February
ABM acquires Central Business Systems, a Jamestown, ND business, expanding its reach.
2024 - March
ABM Acquires The Office Shop, Inc. & has its first physical store in the state of Minnesota.
Our approach
What we do differently
There are many things that set us apart from our competitors. Here are some of our favorites:
Superior Service
From the first connection you make with our friendly dispatch team – to our prompt service technician – to requesting printer toner and supply fulfillment, we strive to ensure that you are completely satisfied with every aspect of your service experience. We also understand how important it is to have your multifunction copiers and other office machines functioning correctly, especially during the busiest times of the year. This is why ABM offers on-call service to provide solutions day or night. We deeply appreciate the consistent, positive feedback we receive, as it fuels us to do even better.
Flexible Leases
We make leasing easy! No third-party costs and no banks, you just work with us! At ABM, we cut out the “middle man” by financing our copier leases internally. This allows us to offer highly flexible leasing options that won’t put a strain on your company’s budget.
Local Support
When you work with local businesses like ABM, your money stays in the community. We strongly believe in giving back generously with our time, money and resources to the communities in which we live and serve. Our team is consistently involved with local non-profit chapters, charitable organizations, church groups, youth activities, volunteer opportunities/committees, community organizations and more.
What our clients say
Chris
Fargo, ND
He came in with the parts, very well prepared, knew exactly what was wrong and had it done in a jiffy. What is so professional about all of your Technicians, is that when they are here, they are working on our problem, and only our problem! It is very appreciated!
Colleen
Bismarck, ND
Your Technicians are so wonderful the two of them worked so well together and came up with a solution. My machine even though brand new has so many head scratching things go wrong and the techs just figure stuff out and put their heads together. I never get ‘sorry it can’t be fixed’. They ROCK!
Sue
Fargo, ND
I wish there was a higher rating then 10. He was very helpful and explained what was wrong. I appreciated his patience, calmness in explaining.
Diedre
Grand Forks, ND
I was grateful that the tech came early on Monday morning, as we were really handcuffed when our copier went down on Friday and no tech was available. We have busy weekends as well as weekdays. We have a backup machine but it is old, slow and painful to use. So, thank you for arriving early!
DeAnne
Minot, ND
Kirk was very friendly. Explained what he worked on and even fixed a clicking noise that we have had for years!
Teresa
Minot, ND
Ron is always awesome! Give that guy a raise and keep him around!
Shannon
Grand Forks, ND
Mark always does a good job about explaining the problem, what needs to be done to fix it and what his plan of attack is.
Denise
New England, ND
Jay does a great job and always is friendly and informative – also he is very punctual in responding – and we were very pleased that he was able to arrive to address our problem so quickly!
Vicki
Fargo, ND
Paul is a great technician to work with. He always takes the time to answer any questions that I have.
Debbie
Thief River Falls, MN
You always provide prompt service, & everyone, from dispatch to the technicians, is courteous & helpful. Thank you!
Kelly
Sidney, MT
Kirk is amazing! He is so prompt and thorough!
Misty
Beach, ND
You all are the BEST of the BEST!! Mike, Ed and Jay ROCK!!! Nice work everyone
Our Leadership
Jeff Ellingson
President
24 Years With ABM
Brian Westlund
East Region Sales VP
27 Years With ABM
Duane Boeder
West Region Sales VP
37 Years With ABM
Eric Thompson
VP of Service
22 Years With ABM
Shane Schlenk
Office Shop General Manager
34 Years With ABM
Dernel Denning
Central Region Sales VP
1 Year With ABM
Ben Nelson
VP of Technology
2 Years With ABM
Zac Paulson
Director of Product and Strategy
1 Year With ABM
Wes Henry
Director of Service
1 Year With ABM
Abby Hanson
VP of Microsoft and AI
1 Year With ABM
Our locations
Serving your business from these locations
ABM-Dickinson
2674 Sims St Suite A, Dickinson, ND 58601
Phone: 701-264-1127
Fax: 701-483-4226
ABM-Minot
905 21st Ave. SE Minot, ND 58701
Phone: 701-852-9746
Fax: 701-852-8356
ABM-Bismarck
4480 Coleman St. Bismarck, ND 58503
Phone: 701-250-0597
Fax: 701-250-0804
Central Business Systems, Inc.
2514 Hwy 281 S, Jamestown, ND 58401, USA
For Service: 1-800-579-3151
Phone: 701-252-7474
Website
ABM-Grand Forks
875 North 42nd St. Grand Forks, ND 58203
Phone: 701-746-0394
Fax: 701-772-1119
ABM Headquarters
1515 13th Ave. East West Fargo, ND 58078
Phone: 701-282-3151
Fax: 701-282-3704
ABM Technology Group
4150 98th Ave South, Fargo, ND 58104
Phone: 888-243-1016
The Office Shop - Brainerd
712 Maple St, Brainerd, MN 56401
Phone: 218-828-9000
Toll Free: 1-800-450-9000
Website
The Office Shop - Aitkin
211 Minnesota Ave N, Aitkin, MN 56431
Phone: 218-927-6911
Toll Free: 1-800-450-9000
Website
Williston - Service Area
For Service: 1-800-579-3151
Devil's Lake - Service Area
For Service: 1-800-579-3151
Wahpeton - Service Area
For Service: 1-800-579-3151
Bemidji - Service Area
For Service: 1-800-579-3151
